Frequently Asked Questions

Click on the questions below to reveal the answers.

Do I need an International Driving Permit (IDP) when leasing a Peugeot?

It is recommended as an international driving licence is a requirement for many countries in Europe. An IDP is proof that you hold a valid drivers licence in your home country at the date of issue.

How far in advance can I make amendments to my Peugeot booking?

No changes can be made within 30 days of collection.

Can I order a specific colour for my Peugeot vehicle?

No, Peugeot do not offer this service.

What documents do I need to collect my vehicle?

Upon collection, you will need to provide your Peugeot order form and a copy of your passport. If you have asked someone else to collect the vehicle, make sure you give this person written authorisation.

How much fuel is provided and do I need to return the vehicle full?

The vehicle will be delivered with between 10-15 litres of fuel (depending on the model), which in most cases is enough to get out of the city or on your way. You are not required to return vehicle with a full tank of fuel.

Will I receive a right hand drive vehicle if I travel to the UK?

No, all Peugeot models are left hand drive vehicles.

Can I pay additional insurance coverage for travel into Albania, Algeria, Belarus, Israel, Iran, Kosovo, Moldova, Morocco, Russia, Tunisia, Turkey, Ukraine or the Greek Islands?

No. Unfortunately no geographical extension to the insurance contract is possible.

What happens if I travel into countries that are not covered by Peugeot insurance and/or assistance?

You are fully liable and must pay all expenses in the event of breakdown, accident, theft, attempted theft or vandalism.

Can my friend or relative collect the vehicle for me?

No. The vehicle can only be delivered to the registered driver or to his/her spouse or partner. In this second case, the spouse or partner of the contract holder may also collect the vehicle, providing they present an original proxy form, including the phrase "I authorise my spouse/partner ............. to take delivery of and drive my vehicle." A photocopy of the contract holder's passport is also required.

Can I have additional drivers and is there a fee?

Yes. There is no charge for an additional driver however the following restrictions apply: Immediate family members may drive the vehicle but under no circumstance can they take the vehicle across any borders. Immediate family members are spouse/partner, direct descendants and ascendants of the registered driver. The term 'spouse' is understood in the broadest sense and may apply to a cohabiting partner or civil partner, provided that proof of this relation is provided. All additional drivers must comply with all eligibility requirements of the lease.

If I take my Peugeot on a ferry will I be covered by insurance?

Yes. You are covered by full comprehensive insurance on the ferry and are covered in both the UK and Ireland. Ferry crossing fees are not included in the costs.

Is a diesel model better to have then a petrol model?

The price for diesel is generally cheaper than petrol in most European countries. Therefore we recommend if you plan on doing a reasonable amount of driving it may be more economical to choose a Diesel model.

Do Peugeot provide safety equipment?

The Peugeot vehicle is delivered with a Road safety kit which includes a reflective vest and a warning triangle. It is the responsibility of the client to ensure they have the adequate and necessary items required, as the laws and requirements vary between countries.

In winter, will the Peugeot vehicle be delivered with winter tyres?

No. All vehicles are fitted with standard tyres prior to leaving the Peugeot Sodexa factory, regardless of the date of collection. Standard tyres are not suitable for all winter conditions and during certain periods of the year. In some countries it is a requirement by law that all vehicles are equipped with winter tyres between November and April. Peugeot Europe does not lease or sell snow 'winter tyres'. It is the client's responsibility to purchase the appropriate 'winter tyres' whilst overseas and have them fitted and removed at an authorised Peugeot dealer. Failure to remove 'winter tyres' may result in additional costs for their removal. Mud & Snow Tyres with Grip Control can be requested on certain vehicles; ask at time of booking.

Does the Peugeot vehicle come with a spare tyre?

This depends on the model as some Peugeot vehicles are delivered with a spare tyre and some with a repair kit only.

What transmission type will I receive if my car includes ETG?

ETG is a mechanical piloted gearbox often referred to as a semi-automatic transmission.

Can I extend my lease and/or change my return location?

Yes. Extensions and changes to the return location are possible and must be arranged directly with Peugeot Sodexa at least 4 working days before the expiration of the contract. All costs will be in EUR and current taxes apply.

What happens if my vehicle is stolen or I have an accident?

Contact the Peugeot Europe Assistance Team by phone. Detailed information is available in the Peugeot Tavel Book which is supplied in your vehicle. A detailed report and/or police report is required.

Can I return the vehicle earlier than the end of the contract and am I entitled for a refund?

Yes, you may return the car early providing you notify Peugeot Sodexa. Refunds are available for unused days or early return of the Peugeot vehicle, but strict conditions apply.

Can I purchase the Peugeot car after my lease has finished?

Yes, you have the option of buying the TT vehicle for yourself or a relative at a discounted price, subject to conditions. Peugeot Europe will take care of customs clearance for re-registration in mainland France only. For further details, please contact Peugeot Europe at least 21 business days before the expiration of your contract.

How do I purchase the emission sticker that is required in certain parts of Germany?

As you will be driving a French car it is your responsibility to source this sticker. These can be purchased from vehicle registration offices, vehicle inspection stations (TUV’s in German), authorised garages and post offices. Simply show the registration papers that you are given at the start of the long term car hire and the dealer will provide you with the emission sticker. The cost is approximately EUR8.


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For assistance with your booking, call 1300 114 995, Monday to Friday, 9am to 5.30pm